bull66 Privacy Policy

1Introduction and Scope

This Privacy Policy applies to bull66 and governs the collection, use, storage, disclosure and protection of personal information relating to individuals who access bull66.cam, register an account, make deposits or withdrawals in Malaysian Ringgit, participate in gaming or sports betting activities, claim promotional offers, or communicate with bull66 through any support channel.

References to "you" or "your" mean the individual whose personal information is processed. References to "we", "us" or "our" mean bull66. This policy is written in English and is intended primarily for Malaysian users, although the same standards apply irrespective of a user's location.

By accessing bull66 or creating an account, you acknowledge that you have read this Privacy Policy and accept the practices described. This policy applies alongside, and should be read together with, the bull66 Terms & Conditions. Where a separate service or promotional campaign involves distinct data handling, additional privacy information will be provided at the relevant point.

2Definitions

"Personal Information" means any information that identifies or could reasonably identify a living individual, directly or in combination with other data. "Processing" means any operation performed on personal information, including collection, storage, retrieval, use, disclosure and deletion.

"Account Data" means information collected during registration, KYC and the ongoing use of a bull66 account. "Payment Data" means transactional records related to MYR deposits, withdrawals and refunds. "Sensitive Data" means information with an elevated risk profile, such as government identity documents, financial records and health-related disclosures made through responsible gambling self-assessment tools.

"Third-Party Service Provider" means an entity contracted by bull66 to deliver specific services including identity verification, fraud detection, payment processing, technical hosting, customer support and responsible gambling monitoring. "Cookies" means small text files stored on your device by a web browser in connection with website functionality and analytics.

3Information We Collect

bull66 may collect the following categories of personal information, depending on how you interact with the platform:

bull66 does not knowingly collect personal information from persons under the age of 21. If we become aware that information has been collected from an underage individual, we will take reasonable steps to remove that information and close the associated account.

4Purposes of Data Processing

bull66 processes personal information for the following purposes:

• Account management — creating, maintaining, authenticating and securing bull66 user accounts, including password resets and session management.
• Identity and age verification — confirming that users are at least 21 years old and that account details are genuine, as required by responsible gambling and compliance obligations.
• Payment processing — handling MYR deposits and withdrawals through eligible Malaysian channels including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, RHB, Hong Leong and other supported methods.
• Service delivery — providing access to casino games, live dealer tables, sports betting markets including football and UFC events, lottery formats and promotional features.
• Security and fraud prevention — detecting unauthorised access, investigating suspicious payment patterns, applying multi-account controls and protecting platform integrity.
• Responsible gambling administration — managing deposit limits, loss limits, self-exclusion periods and account restrictions requested or required under applicable standards.
• Customer support — responding to account, payment, bonus and general queries submitted through the bull66 support email or live chat.
• Legal and regulatory compliance — meeting applicable obligations, responding to lawful requests from authorities and retaining records as required.
• Platform improvement — analysing aggregated usage patterns to improve website performance, navigation and game presentation for Malaysian users.

5Legal Bases for Processing

bull66 relies on the following legal bases when processing personal information, depending on the nature of the activity:

• Contract performance — processing required to deliver account services, handle MYR transactions and fulfil commitments made under the bull66 Terms & Conditions.
• Legitimate interests — security monitoring, fraud prevention, responsible gambling controls, multi-account detection and platform performance analysis, where those interests are not overridden by your rights.
• Legal obligation — age verification, identity checks, transaction record retention and responses to lawful authority requests.
• Consent — where consent is obtained for optional communications or specific data uses, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

6Disclosure to Third Parties

bull66 may share personal information with the following categories of third party only to the extent necessary for the stated purposes:

• KYC and identity verification providers — to confirm age, identity and payment ownership as part of account and transaction checks.
• Payment service providers — including operators of Malaysian payment channels such as DuitNow, FPX, Touch 'n Go eWallet, Boost and GrabPay, and participating banks including Maybank, CIMB, Public Bank, RHB and Hong Leong, to process MYR transactions.
• Technical infrastructure providers — hosting, content delivery, security and platform monitoring services used to operate bull66.
• Customer support providers — where support functions are delivered with the assistance of a contracted service partner.
• Regulatory and law enforcement authorities — where disclosure is required by a lawful order, applicable regulation or to protect the rights and safety of users and third parties.
• Business successors — in the event of a merger, acquisition or restructuring, personal information may be transferred to a successor entity subject to equivalent protections.

bull66 does not sell, rent or licence personal information to third parties for independent commercial purposes. Service providers are engaged under confidentiality obligations and may not use personal information beyond the scope of services rendered to bull66.

7International Data Transfers

bull66 may transfer personal information to service providers located outside Malaysia where the delivery of certain technical, verification or support functions requires cross-border processing. When such transfers occur, bull66 takes reasonable steps to ensure that the receiving entity maintains appropriate protections consistent with the standards described in this policy.

If you are located in Malaysia and your information is processed in another jurisdiction, applicable local laws in that jurisdiction may govern aspects of the processing. By using bull66, you acknowledge that transfers of this nature may be necessary for service delivery.

8Data Retention

bull66 retains personal information for as long as reasonably necessary to fulfil the purposes described in this policy. Key retention considerations include:

• Active accounts — information is retained throughout the period the account is open and active on the bull66 platform.
• Closed accounts — account, transaction and KYC records may be retained for a defined period after closure to meet legal obligations, manage disputes or maintain self-exclusion records.
• Responsible gambling records — self-exclusion and related responsible gambling records may be retained beyond account closure to prevent circumvention.
• Aggregated analytics — anonymised or aggregated usage data that cannot identify an individual may be retained indefinitely for platform improvement.

When personal information is no longer required for any lawful retention purpose, bull66 will take reasonable steps to delete or anonymise it in a secure manner.

9Cookies and Tracking Technologies

bull66 uses cookies and similar technologies on the website for the following purposes:

• Strictly necessary cookies — required for login sessions, navigation, page rendering and core security functions. These cannot be disabled without preventing core services from operating.
• Performance and analytics cookies — collect aggregated information about how visitors navigate bull66, which pages are most visited and how long sessions last. Individual visitors are not identified through this data.
• Functional cookies — remember user preferences such as display language selection, notification settings and recently viewed game categories.

Most browsers allow you to manage or block cookies through settings. Blocking strictly necessary cookies may prevent account login or payment functions from operating correctly. Blocking performance or functional cookies will not prevent access to the bull66 website but may affect the consistency of certain display preferences.

10User Rights

Subject to applicable law and reasonable verification of your identity, you may exercise the following rights in relation to your personal information held by bull66:

• Access — request a copy of the personal information we hold about you and confirmation of how it is used.
• Correction — request that inaccurate or incomplete personal information be corrected without undue delay.
• Deletion — request removal of personal information where there is no compelling lawful reason to retain it. This right may be limited where retention is required by regulation, dispute management or responsible gambling obligations.
• Restriction — request that certain processing activities be limited while a correction or deletion request is assessed.
• Objection — raise an objection to processing carried out on the basis of legitimate interests, explaining the grounds for your concern.
• Withdrawal of consent — where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.

To exercise any of these rights, contact bull66 support in writing. We will acknowledge receipt and aim to respond within a reasonable period. Identity verification may be required before personal information is disclosed or altered.

11Security Measures

bull66 applies technical and organisational security measures appropriate to the nature and sensitivity of the personal information processed. These include SSL/TLS encrypted connections for data in transit, access controls limiting internal data access to roles with a legitimate need, account authentication requirements, security event monitoring and vendor confidentiality obligations.

No internet-based service can guarantee absolute security. Users are responsible for keeping their passwords, one-time codes and device access secure. If you suspect that your bull66 account has been accessed without authorisation, notify support immediately. Never share your password or security credentials through any message channel, including email or live chat.

Where a personal data breach occurs that is reasonably likely to result in a material risk to affected individuals, bull66 will take appropriate steps to assess and address the incident, which may include notifying affected users and taking corrective security actions.

12Changes to This Privacy Policy

bull66 may update this Privacy Policy from time to time to reflect changes in services, payment methods, technology, legal requirements or data processing practices. The revised effective date will be published at the top of this page whenever material changes are made.

Where a change materially affects how your personal information is used, bull66 may provide additional notice through an available account or website communication channel. Continued use of bull66 after a revised policy takes effect constitutes acknowledgement of the updated terms. If you disagree with a material change, you should stop using bull66 and request account closure through the support channel.

13Contact Us

If you have a question about this Privacy Policy, wish to exercise a data right, want to report a privacy concern or need assistance with a responsible gambling restriction, please contact bull66 support:

Support email: [email protected]
Service hours: 24 hours a day, seven days a week, Malaysia Time (UTC+8)

Please include a concise description of your request and only the account information needed to locate your record. Do not send passwords, complete card numbers or banking security codes through any message channel.